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Frequent Asked Questions

Q: How long is the training?
Q: Is this training compliant with state regulations?
Q: Who should attend this training?
A: Standard programs are 6–8 hours in length. We also offer multi-day intensives, condensed refresher courses, and customized timeframes to meet your organization’s needs.
A: This program is ideal for educators, behavioral health professionals, direct support staff, healthcare providers, community program staff, and supervisors who are responsible for responding to crisis behaviors.
A: Yes. Our curriculum is designed to align with applicable state and federal guidelines, including requirements related to restraint, seclusion, and trauma-informed practices. We provide state-specific compliance supplements upon request.
Q: What formats are available?
Q: Can the training be customized for our organization?
A: Training is available as in-person workshops, virtual live sessions, or hybrid models to accommodate your team’s schedule and location.
Yes. We customize content, scenarios, and delivery formats to reflect your specific environment, policies, and learning objectives.
Q: Are Continuing Education Units (CEUs) included?
A: At this time, we issue Certificates of Completion to all participants. We are actively working toward ANSI/IACET accreditation so that we can offer CEUs in the future.
Q: What does the training include?
A: Participants learn to recognize early signs of escalation, apply de-escalation strategies, implement safe physical interventions, document incidents properly, and integrate trauma-informed care principles.



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